Return Policy
Please review your order carefully; Due to the nature of our jewelry and for hygiene and quality assurance reasons, we do not accept returns or exchanges.
Can I return items?
All sales are final; we do not accept returns or exchanges. Refunds or replacements are only offered if an item arrives damaged or if the incorrect item was sent.
What if item damaged?
How to contact support?
If you receive damaged or the wrong product, please contact us within 3 days of delivery with pictures of the item and packaging. Contact our email at jsadorned@gmail.com AND fill out the "Contact Us" form below:
Refunds OR replacements are only offered if an item arrives damaged or if the incorrect item was sent.
Proof of damage may include issues such as broken wire, broken beads, or other structural damage, and clear photos are required.
Product photos are taken to represent each piece as accurately as possible. However, slight color variations may occur due to lighting, photography, and differences in screen displays. Variations such as a bead appearing slightly lighter, darker, or more vibrant than shown in photos do not qualify as an incorrect item and are not eligible for refunds or returns.
Contact Us
Email us within 3 days if your order arrives damaged or incorrect.